When you arrive at UC Davis Medical Center, whether as a patient or visitor, take satisfaction in knowing that it is one of the nation’s leading academic medical centers with more than 500 specialists trained in over 150 medical fields. The medical center, within the larger UC Davis Health System, and in collaboration with the UC Davis School of Medicine, and the Betty Irene Moore School of Nursing, gives patients with complex medical problems the expertise, skill and care they need.

Facilities

The UC Davis Medical Center is fully licensed and accredited by the state of California, the federal government and appropriate health-care and academic authorities.

Fast facts:
613 beds
More intensive care beds than any other area hospital
Operates the only level I (acute) trauma center for inland Northern California
Complete diagnostic and inpatient services
More than 130 internists, family practitioners and pediatricians who provide primary and preventive care
10 critical-care units
More than 40 outpatient centers
24-hour emergency medical services

UC Davis Medical Center is committed to ensuring the safety and security of our patients, visitors and staff while on the premises. Safety and security are integrated into all aspects of our operations. Uniformed university police and security personnel are on duty throughout the medical center 24 hours a day. If you see or hear anything that concerns you, please notify your nurse immediately.

Red emergency telephones are located in all parking areas.

Exceptional care

UC Davis Medical Center delivers exceptional primary, preventive and specialty care because of its collaborative network of highly trained professionals – physicians, nurses, assistants, technicians, pharmacists, therapists and other allied health professionals. As an academic medical center, UC Davis Medical Center stands in front of health-care. Working in a teaching hospital affords these professionals the unique set of variables to be ahead of the newest developments, treatments, discoveries, and technologies. They make progress happen to provide exemplary health care, but also to pass on the knowledge to future medical professionals. UC Davis Medical Center is about cutting the path, setting standards, and venturing into new health-care realms.

Comprehensive health services
UC Davis Medical Center’s clinical services encompass a range of services and specialties, including UC Davis Cancer Center, UC Davis Vascular Center, UC Davis Children’s Hospital, and UC Davis M.I.N.D. Institute.

Health-care team
As a patient at UC Davis Medical Center, you will benefit from the experience and expertise of a highly specialized health-care team.

Because the medical center is a teaching hospital dedicated to training the next generation of physicians, faculty physicians provide academic instruction to men and women at various stages of their medical training. These individuals may be a part of your team, and your doctor may bring them to your bedside to teach them about the condition you have and medical care that is needed. This process of sharing knowledge, called “rounds,” is a routine part of medical training. You may use “rounds” as an opportunity to learn more about your condition.

The members of your health-care team can be identified by their badges, which always include their name, title and photograph. If you have questions about the role of any member of your health-care team, please speak up. You have the right to know who is taking care of you.

These are some of the team members you will meet during your stay.

YOUR ATTENDING PHYSICIAN
Your attending physician has primary responsibility for overseeing your care. He or she will visit you regularly to discuss your condition, assess your progress and direct the other members of your medical team.

INTERNS, RESIDENTS AND FELLOWS
Residents and fellows are licensed physicians who are completing specialized training in a specific field of medicine. Interns are recent medical school graduates who may provide care under the close supervision of the medical staff.

MEDICAL STUDENTS
Medical students may be involved in your case as part of their clinical training.

NURSES
UC Davis Medical Center patients receive care from highly trained licensed nurses, many of whom have advanced degrees and are certified to deliver specialty care. UC Davis uses the primary-care nursing model to perform relationship-based nursing care. You will be assigned a primary nurse who will be responsible for coordinating your care.

ALLIED HEALTH PROFESSIONALS
Clinical pharmacists, laboratory technicians, registered dietitians, physical and occupational therapists, respiratory specialists, speech and language pathologists, and social workers may be involved in your care.

SUPPORT STAFF
You also may receive assistance from volunteers and chaplains, food-service hosts and hospital-unit service coordinators, medical interpreters and patient escorts.

Choices about your care

Rights and Responsibilities gives you very specific detail regarding your care, and your role in your care.

In addition to your rights and responsibilities, UC Davis Medical Center encourages patients and their families to be aware of the following:

Advance directive
The advance directive is a written document which describes the treatment you want or don’t want to receive, and designates a decision-maker. You will be offered a written explanation of the advance directive upon admission to UC Davis Medical Center. You will be given the opportunity to complete and file an advance directive if you are interested. If you already have an advance directive, please provide your medical team with a copy.

Clinical research opportunities
You may have the opportunity to participate in clinical research. Participation is entirely voluntary and does not affect the quality of your care in any way. If you decide that you are interested, UC Davis Medical Center staff explains the purposes, procedures and risks to you. If you decide to participate, you will be required to sign an informed consent declaration. You may withdraw from the research at any time.

Before the option to participate is made available to you, it is important to understand these facts:

Before any clinical research project ever opens to patients, it first emerges from extensive laboratory research showing promising results

The UC Davis Institutional Review Board carefully reviews the benefits and risks of the research before approving it for individuals’ participation

Bioethical issues
Bioethicists evaluate the ethical implications of patient care on an ongoing basis. UC Davis Medical Center has a Bioethics Consultation Committee available to assist your medical team if bioethical questions arise during the course of your care. Please talk with your medical team if you think an ethical problem has arisen. You also may contact a member of the committee directly by calling the hospital telephone operator.

Personal needs

UC Davis Medical Center makes every effort to accommodate your personal needs during your stay with us. Several amenities are offered to make you as comfortable as possible.

What do I bring with me?

Bring only essential items such as eyeglasses or dentures and the appropriate storage case or container for the item. Put your name on every item you bring.

Bring a list of medications and the dosages you take.

Do not bring money, credit cards, your wallet or purse, jewelry, or any other valuable item.

When you arrive, you will receive a kit that includes these items:

Facial tissue

Washbasin

Soap and soap dish

Toothbrush and toothpaste

Comb

Hand lotion

Water pitcher

Plastic tote bag

These personal items are available upon request:

Razor and shaving cream

Mouthwash

Mirror

Conditioner

powder

Assistance during your stay
If you have any questions, concerns or special requests, please tell your nurse or other members of your health-care team. You also may call the manager of the unit where you are staying or Patient Relations at (916) 734-9777. (From a hospital phone, dial the last five digits of the number, 4-9777.)

Housekeeping
Environmental Services staff will clean your room once a day. Please contact Environmental Services at (916) 734-3777 (4-3777 from a hospital phone), if your room needs special attention.

Internet access
The hospital offers free wireless capability, so if you have a laptop computer or handheld digital device with wireless capability, you may log on to the Internet for while you are in the hospital.

Meals
Your meals are prepared in accordance with dietary guidelines prescribed by your doctor. Meals meeting religious and cultural needs are also available. Breakfast is delivered between 6:45 and 9 a.m.; lunch, 11 a.m. and 2:30 p.m.; and dinner, from 4:45 to 8 p.m. If permitted, you may request crackers, soup, milk and juices from your nurses throughout the day.

Pain management
Your nurse will ask you at regular intervals about your pain. Please let your nurse know if you are in pain so that he or she can work with you and your doctor to relieve it as quickly as possible and keep you comfortable.

Personal hygiene
We recognize that feeling fresh and clean is important. With your doctor’s approval and if you are able to walk and stand comfortably, you may shower. If you are unable to shower, you may use a bedside bathing kit. If you need assistance with any aspect of personal hygiene, please let us know.

Telephone service
Your room is equipped with a direct- dial telephone. Family and friends can reach you between 8 a.m. and 9 p.m. by calling the number posted in your room or by calling (916) 734-3511 and asking for you by name. You may dial out 24 hours a day.

To place a call within the 916 area code, dial “9” and the seven-digit local number.

To call the 530 area code, dial 9-1-530 and the seven-digit number.

You may place a long-distance call by dialing “8” and the number for credit card calls or by dialing the 1-800 number for your long distance provider.

To call another department on our Sacramento campus, dial the last five digits of the phone number, either 3-xxxx or 4-xxxx.

The telephone lines in all patient rooms will accommodate a special-application telephone device, such as a TDD, a phone with headset, or a laptop computer.

Television
Television service is available to you 24 hours a day at no charge. A directory of network television channels and patient-education programs can be found in your room.

Special services

Social services
Clinical social workers with counseling skills and knowledge of community resources are available to assist patients with family concerns. Patients and their families may arrange to see a social worker by asking their physician or nurse, or by telephoning Social Services at (916) 734-2583 (4-2583 on a hospital phone).

Spiritual services
Pastoral services, representing many faiths and denominations, are available 24 hours a day, around the clock. Between 8 a.m. and 5 p.m., please call (916) 734-3657 (4-3657 on a hospital phone). For assistance at other times, please call (916) 762-PRAY (7729) and leave your call back number.

Medical interpreting
Interpreting services are available 24 hours a day in 19 languages and dialects:

American Sign Language
Armenian
Cambodian
Cantonese
Czech
Hindi
Hmong
Korean
Lao
Mandarin
Mien
Punjabi
Russian
Serbian
Spanish
Thai
Ukrainian
Urdu
Vietnamese

A new program provides dedicated nurses to assist patients with limited English from the time of admission to discharge. These nurses speak Russian, Spanish and Hmong. Please inform the nursing staff you need an interpreter. You will receive interpreting services either in person or through video conferencing.

TDD service
Telecommunication Device for the Deaf (TDD) equipment is available in the:

Emergency Department, (916) 734-3183
Medical Interpreting Services, (916) 734-7428
Patient Financial Services, (916) 734-9230
Otolaryngology Clinic, (916) 456-5809
Human Resources (Applicant Services), (916) 734-5917
Americans with Disabilities Act Coordinator, (916) 452-9581
Operator Services, (916) 451-1974
Poison Control, (800) 972-3323
Trauma Prevention, (916) 734-9198

Information kiosks
Several information kiosks are available in the hospital to help visitors and patients find their way around UC Davis Medical Center. The terminals resemble automated teller machines and provide detailed maps of the main hospital and other locations on our Sacramento campus as well as directions to different support services, food services, restrooms and other amenities in the hospital. The kiosks offer information in English, Spanish, Russian, Hmong and Vietnamese.

General information & conveniences

ATM machines
An automated teller machine is located in the cafeteria and another is located at the hospital’s west entrance across from the parking structure.

Bookstore
The UC Davis Bookstore is located at 2270 Stockton Blvd., across the street from the hospital. Hours are: Monday through Friday, 9 a.m. to 5 p.m.; Saturday, 10 a.m. to 3 p.m. The bookstore sells general and medical books, magazines, UC Davis clothing, office supplies, snacks and other merchandise.

Cafeteria
The hospital cafeteria is located one level below the lobby. Meals are available as follows:

Breakfast: 6:30-10 a.m.
Lunch: 10:30 a.m.-2 p.m.
Dinner: 4-8 p.m.
All other times: limited self-service

Vending machines are located near the elevators on the lower level and first floor.

Cell phone use
Cell phones may be used in public-use areas. However, because cellular or digital phones may interfere with medical devices and affect patient care, cell phone use is restricted or banned from other areas of the hospital.

Accommodations
For information or assistance in accessing health-care services at UC Davis or for information about nearby hotel accommodations, call (800) 2-UCDAVIS, (800-282-3284), Monday through Friday, 8 a.m. to 5 p.m. The staff will be happy to answer your questions and refer you to the appropriate service in the UC Davis Medical Center.

Gift and flower shop
UC Davis Medical Center Volunteer Services operates a gift shop in the main lobby of the hospital. The gift shop sells magazines, books, flowers, candy, gifts, toys and cards. Hours are: Monday through Friday, 10 a.m. to 7 p.m.; Saturday and Sunday, 10:00 a.m. to 4:30 p.m.

For patient protection, flowers are not permitted in the intensive care units.

Security
Uniformed university police and security personnel are on duty throughout the hospital 24 hours a day. If you see or hear anything that concerns you, please notify your nurse immediately.

Parking
Short-term parking is available in a metered lot at the south side of the Cypress Building. Long-term patient and visitor parking is available in the main parking structure adjacent to the hospital for $1.50 an hour. Visitors can purchase a discounted five-day parking pass from the Parking & Transportation Services office. For additional information, call (916) 734-2687 or visit the parking Web site.

Smoking Free
For the safety and health of our patients, staff and visitors, UC Davis Medical Center enforces a strict no-smoking policy inside the hospital and its other facilities. Beginning July 1, 2008, smoking will be prohibited in all outdoor areas on the Sacramento Campus. Read more about alternatives and stop-smoking resources

About Your Stay

Related Links